FAQ and help pages

• Open the account activation page
• Enter the email address that you provided to the school
• Click Send Token. An email with a token is sent to the provided email address. Please check your spam folder, if you do not receive an email.
• Enter the token
• Click Check token
• Select the user account that you would like to set up
• Set a password for the account

• Log in to the education portal
• Click your user profile on the top right
• Select Preferences
• Click Change password
• Enter your current password
• Enter your new password
• Enter your new password again
• Click Save changes

The Dashboard is the main entry point to all functions and features of the education portal. On top, news are displayed followed by a section for each school you are related to. Depending on your role and the school's configuration you see different widgets.

• Open the account activation page
• Enter the email address that you provided to the school
• Click Send Token. An email with a token is sent to the provided email address. Please check your spam folder, if you do not receive an email.
• Enter the token
• Click Check token
• Select the user account that you would like to set up
• Set a password for the account

It is not possible, to set up the account using your phone number.

Please use ID Austria to log in.

You can set up the account for your child with your email address. Please select your child's account in step 6 of the Account set up process.

• Log in to the education portal
• Click your user profile on the top right
• Select Preferences
• Click Change password
• Enter your current password
• Enter your new password
• Enter your new password again
• Click Save changes

The Dashboard is the main entry point to all functions and features of the education portal. On top, news are displayed followed by a section for each school you are related to. Depending on your role and the school's configuration you see different widgets.

Yes, the education portal is available for all compulsory and federal schools.

To log in to the education portal you can use Portal Austria, PH Connect or BML. No additional set up is required.

1. To log in to the education portal click on the correspondig login link on the homepage.
2. You are redirected to the login page of Portal Austria, PH Connect or BML.
3. Enter your login credentials. You are redirected to the dashboard of the education portal.

The Dashboard is the main entry point to all functions and features of the education portal. On top, news are displayed followed by a section for each school you are related to. Depending on your role and the school's configuration you see different widgets.

In principle, principals are given permissions to perform all functions in the education portal and to delegate some of them to other people. In many cases, however, there will be other people at schools who help the school management to configure and set up portals and services anyway, and therefore also have a legitimate interest in performing certain administrative functions for the school management in the education portal.

The education portal has a function by means of which employees of schools can assign themselves the appropriate authorization.

With the custom Affiliations feature, principals and authorized employees can assign any person a role at the school, provided that this person cannot be imported automatically from one of the upstream systems of the education portal. Before using this feature, please check that the person cannot be created and assigned to your school automatically and that there is no problem with the data synchronization. If in doubt, please contact Our support team before using this feature.

Yes, the education portal is available for all compulsory and federal schools.

The official electronic signature is the digital signature on official documents like reports. The official electronic signature shows the authority from which the document comes and ensures that the document can be verified.

Contents of the manual:

• Evaluation of pupil master data that does not match the central registration register (ZMR). (consequence: data change in the school administration program).
• Photo upload for those students who do not have a photo in various registers (identity, driver's license, etc.) or whose photo is too old, driver's license register, etc.) do not have a photo or the photo is too old.
• Information about edu.digicards issued at the school.

Contents of the manual:

• Data maintenance notes for the prerequisite for using the edu.digicard

The interface between WebUntis and the Education Portal provides the possibility to exchange data between these two systems so that you can display the timetable in the education portal.

"EdTech" is the abbreviation for "Education Technologies", which refers to the use of technology in the field of education. By "EdTech partners", we mean companies or organizations that offer services for the educational sector, such as digital messaging systems, learning platforms, classroom books and school book publishers.

A "Single Sign On" (SSO) is a technical solution that allows users to authenticate once and access multiple applications without additional authentication input. SSO systems often use the user's main system data and enable them to log in to other systems without further input of username or password.

The educational portal automatically generates user accounts for all citizens who are involved with the school sector. Citizens can activate their own user account at any time. Depending on the configuration of each partner application, SSO may be used immediately or after explicit authorization to log in to the partner application. During registration, the application receives personal information from the educational portal based on the chosen Entity categories .

A crucial part of the educational portal is the so-called "Dashboard". All users receive an overview of their school affiliations and consequently a "Widget area". Each application for which the respective person has permission to use can offer a widget on the educational portal. This increases the visibility of the application, users find out at a glance where new information or events have taken place, and users can click directly from the widget into the application with one click.

The education portal provides different interfaces, so that applications can receive data from the education portal or send data to the education portal. It is important to note that not all interfaces are available for every application. In the context of the EdTEch partnership agreement , EdTech partners must disclose the purposes of data processing and, if necessary, receive access to individual interfaces.

The EdTech partnership agreement is concluded between the Federal Ministry of Education, Science and Research (BMBWF) and a partner organization that offers an application for schools. The EdTech partnership agreement primarily covers the following aspects:

1. Data processing agreement
2. Signle Sign On
3. Interfaces